Frequently Asked Questions

Everything you need to know about shopping with Tip Top Shoes.

What is your standard shipping policy?

We offer standard shipping on all orders within the continental United States. Orders are typically processed within 1-2 business days and delivered within 3-5 business days.

How do I return or exchange my shoes?

If you are not 100% satisfied with your purchase, you can return or exchange your unworn footwear within 30 days of delivery. Please ensure the items are in their original packaging.

Are your shoes true to size?

Most of our brands follow standard US sizing. However, sizing can vary by manufacturer. We recommend checking the specific size guide located on each product page for the most accurate fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Do you offer international shipping?

Yes, Tip Top Shoes ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.

How can I track my order status?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to follow your package's journey in real-time.